Privacy Policy
1. Information We Collect & Service Architecture
Direct Order Information: When you place an order, we collect personal information necessary to fulfill your purchase, such as your full name, email address, delivery address in Islampur/West Bengal, and contact phone number.
Platform Architecture: Our online store is built and hosted on specialized e-commerce provider infrastructure. Essential diagnostic data, basic system metrics, and transaction details are handled through secure, automated platform systems to ensure operational performance, order tracking, and cart persistence (via essential standard cookies).
Payment Security: Islampur.in does not collect, process, or store sensitive payment credentials (such as card numbers, CVVs, UPI PINs, or net banking passwords). All financial transactions are processed directly through encrypted, PCI-DSS compliant, RBI-authorized payment aggregators and licensed payment gateways.
2. Third-Party Service Providers
To process payments, manage order fulfillment, and handle localized shipping, we share necessary operational details strictly with trusted service providers:
Payment Processing: Transactions are executed securely via RBI-licensed payment gateways and verified banking networks.
Logistics & Express Delivery: Shipping data (recipient name, address, and mobile number) is shared with our integrated delivery partners and logistics aggregators (such as Shiprocket, Delhivery, Blue Dart, or designated local courier teams) purely to execute physical order fulfillment.
Customer Support: Selected customer information is accessed internally solely to address inquiries, delivery issues, or order updates.
Future Service Updates: As our platform scales, we may integrate additional third-party tools for enhanced delivery or analytics. Our Privacy Policy will be continuously updated to reflect any new integrations.
3. Cookies & Tracking Technologies
Islampur.in utilizes standard automated tracking technologies and functional cookies provided by our store platform.
These cookies are strictly required to maintain site functionality—such as remembering products placed in your shopping cart, preserving active sessions, and ensuring a fast, stable browsing experience.
4. Your Data Rights & Deletion Requests
We respect your full rights regarding your personal data:
Access & Updates: You may request access to or updates of the personal contact details associated with your orders at any time.
Data Erasure Rights: If you wish to have your saved personal details (name, email, phone number, saved addresses) permanently erased from our records, simply reach out to our team. We will process your deletion request promptly, except where retention is required for statutory legal, tax, or transaction accounting obligations.
5. Contact & Privacy Inquiries
For any questions regarding this Privacy Policy, or to submit a data update/deletion request, please contact our administrative team directly:
Legal Entity: Islampur.in (Proprietorship)
Email: arzooxn@gmail.com
Phone: +91 7066066669
Location: Islampur, North Dinajpur, West Bengal – 733202
