Terms of service

Effective Date: March 18, 2025

Welcome to Islampur.in! By using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

1.1. Acceptance of Terms: By accessing or using Islampur.in, you agree to comply with these Terms of Service.

1.2. Eligibility: You must be at least 18 years old or have parental consent to use our services.

1.3. Modifications: We reserve the right to modify these terms at any time. Continued use of our website after changes means you accept the updated terms.

2. Orders & Payments

2.1. Order Acceptance: All orders placed on Islampur.in are subject to availability and acceptance.

2.2. Pricing: Prices are subject to change without notice. We strive for accuracy, but errors may occur.

2.3. Payment Methods: We accept UPI, Debit/Credit Cards, Net Banking, and Wallets through secure payment gateways.

2.4. Cancellation Policy: Orders cannot be canceled once they are processed for delivery.

3. Delivery & Shipping

3.1. Delivery Time: We offer 30-minute delivery within Islampur, but times may vary due to unforeseen circumstances.

3.2. Delivery Area: Our services are currently limited to Islampur, West Bengal.

3.3. Failed Deliveries: If the delivery fails due to an incorrect address or unavailability, a re-delivery attempt may be chargeable.

4. Returns & Refunds

4.1. Return Eligibility: Only defective or incorrect products can be returned within 7 days.

4.2. Refund Process: Refunds will be processed within 5-7 business days after approval.

4.3. Non-Returnable Items: Perishable goods, opened hygiene products, and personalized items are not eligible for returns.

5. User Responsibilities

5.1. Account Security: You are responsible for maintaining the confidentiality of your account and password.

5.2. Prohibited Activities: Users must not engage in fraudulent transactions, misuse the website, or attempt to disrupt our services.

6. Limitation of Liability

We strive to provide accurate and reliable services but do not guarantee uninterrupted access. Islampur.in is not liable for indirect, incidental, or consequential damages arising from the use of our services.

7. Governing Law

These terms shall be governed by the laws of India. Any disputes shall be resolved in the courts of West Bengal.

8. Contact Us

For any queries regarding these Terms of Service, please contact us at:

Email: arzoo.iqbal@icloud.com

Address: Melamath, Islampur, West Bengal, India

By using Islampur.in, you acknowledge that you have read, understood, and agreed to these terms.